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AI & Digitalization
Custom AI, AI agents, automation & business apps
IT Operations & Security
Cybersecurity, endpoints, hardware & licensing
Cloud & Microsoft 365
Migration, SharePoint & Teams, backup
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Free security scan of your configuration
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Identify & prioritize custom AI use cases
Ongoing support
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Complete management of your Microsoft 365 environment
IT Support On-site & Remote
German-speaking support, < 15 min avg. first response
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Service · IT Operations & Security

IT operations you never have to think about.

Cybersecurity, identities, endpoints, hardware and licensing: we keep your IT secure and running – with German-speaking support on-site and remote. You keep control of your systems.

< 15 min avg. first response
24/7 monitoring
GDAP you keep control
120+ security parameters
What we work on

Three starting situations we see all the time.

No reference prose – typical situations from mid-sized companies. Yours is different? That is exactly what the initial consultation is for.

CASE A — AFTER THE INCIDENT

"Since the phishing incident we know we are flying blind."

Our approach

A security baseline with Defender, MFA and Conditional Access, plus continuous monitoring and regular reviews. Gaps get closed before they get expensive – and you see in black and white where you stand.

CASE B — GROWTH

"New people every month – and every onboarding is manual work."

Our approach

Zero-touch with Intune and Autopilot: new employees automatically get preconfigured devices, accounts and permissions – ready to work on day one, cleanly removed on exit.

CASE C — LICENCE SPRAWL

"Nobody knows what we actually pay Microsoft – or what for."

Our approach

Licence analysis and ongoing management: plans are aligned with actual demand, unused licences removed. You only pay for what is used – transparently documented.

Services

What we take care of in IT operations

Cybersecurity

Multi-layered protection of your Microsoft 365 environment: Defender, anti-phishing strategies, ransomware protection and Conditional Access – continuously monitored and built for a threat landscape where attackers use AI themselves.

Identity & access management

Zero trust security with Microsoft Entra ID: Conditional Access, multi-factor authentication and clean permission management – protect identities, control access.

GDPR compliance & DLP

Protect sensitive data with Microsoft Purview and DLP policies: data classification, retention rules and documented compliance for GDPR and NIS-2.

Zero-touch endpoint management

Automated device deployment with Microsoft Intune and Autopilot: new employees receive preconfigured devices – ready to use immediately, without manual IT effort.

Hardware & procurement

Device procurement, configuration and lifecycle management from a single source – from notebooks to complete workplaces, matched to your environment.

Microsoft licence advisory

The right licensing strategy for your organisation: cost analysis, plan comparison (E3/E5/Business) and ongoing adjustment to actual demand – you only pay for what you use.

Plain terms

Three promises you can hold us to.

01

Your systems remain your systems.

We work through delegated permissions (GDAP) in your own tenant and document every change. You can review, restrict or revoke our access at any time.

02

Security as a permanent state.

No one-off hardening projects that are outdated after a year: continuous reviews, 24/7 monitoring and a baseline that keeps pace with the threat landscape and Microsoft updates.

03

Transparency instead of a black box.

Ticket system, regular service reviews and reports in plain language. You see what we do, what it delivers – and what it costs.

German-speaking team · On-site in DUS, CGN, MUC, BER · Remote across Germany

Frequently Asked Questions

We take over the ongoing operation of your IT: security configuration and monitoring, identity and access management, endpoint management with Intune and Autopilot, plus hardware procurement and licence management. We define the scope together – from individual building blocks to full coverage.
Our German-speaking helpdesk responds in under 15 minutes on average. Requests run through a clear ticket system so you always keep track of status and processing. For on-site visits we are present in Düsseldorf, Cologne, Munich and Berlin; remotely we cover all of Germany.
We implement Microsoft Defender for Office 365, configure anti-phishing policies, Conditional Access and ransomware protection. Additionally, we train your employees – especially since AI-generated phishing emails are becoming nearly indistinguishable from real ones – and conduct regular security reviews.
Yes, at all times. We work through delegated permissions (GDAP) in your own Microsoft 365 tenant and document every change transparently. You can review, adjust or revoke our access rights whenever you wish.
NIS-2 is the EU directive on cybersecurity. It obliges far more companies than before – depending on the sector, from as few as 50 employees or 10 million euros in revenue, and often suppliers of affected businesses too. It requires risk management, reporting processes and demonstrable technical measures. We check whether you fall within scope and implement the measures in your Microsoft environment.
Yes. We configure Microsoft Purview for data classification and DLP policies, implement retention rules and document your compliance measures. This helps you demonstrably meet GDPR and NIS-2 requirements.
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Direct contact

Write to us

info@cloumo.com
Or give us a call: +49 151 10675267
On-site for you

Düsseldorf · Cologne · Munich · Berlin

We support companies throughout Germany – from our office in Mönchengladbach, with a focus on Düsseldorf, Cologne, Munich, and Berlin – remotely and on-site.